Frequently Asked Questions
Please read our FAQ before sending us a message.
Deliveries will incur a flat delivery rate of KSH 250.
We accept payments from mobile money including M-Pesa and Airtel. We also accept debit and credit card payments and PayPal.
For locations within Nairobi, deliveries will be shipped within 48 hours after an order is placed. Outside Nairobi, the delivery time is 48-72 hours depending on the location.
Yes! Be assured that your data is secure at all times. All channels of communication use encryption to ensure safety of your personal data from any forms of attacks.
We get in touch with you as soon as we receive your order alerting you of the intended delivery time.
Yes we do. We are located on the ground floor of the Old Mutual Building along Kimathi Street in Nairobi. We also have our corporate office on the fifteenth floor of Barclays Plaza, Loita Street Nairobi.
Our shop is open Monday to Friday from 9am-6:30pm and Saturday 9:30am-5:30pm